Rest assured that you are in good hands. We have a team in place that operates 24/7 to ensure that you are well taken care of.

Why Shop With Us?

 

At thermaliving, we are dedicated to providing our customers with the best service possible. We’ve partnered with world leaders in design, technology, and security to provide you with an easy to use, fully interactive and secure online shopping experience. 


PRODUCT QUALITY

We care and we like knowing that all of our partners do as well. At thermaliving, we take craftsmanship, consistent quality control, and environmental impact seriously.

We hold our suppliers to the highest degree of excellence, ensuring conformance with industry standard quality control and assurance guidelines, meaning that product quality remains consistent and that you have peace of mind in receiving exactly what you ordered.

What’s more, we understand that you are likely looking for the perfect product not only for your health and well-being, but also for your home. That’s why we look ahead- conducting our due diligence to ensure that your product is long-lasting in terms of timeless aesthetics, construction, and durability. Furthermore, we work with our suppliers to continuously seek ethically sourced materials, with long-term sustainability in mind. Being green is an inherent part of the thermaliving culture.


CUSTOMER SERVICE

We like to go the extra mile for our customers, just as we do for our team at thermaliving. We strive to be customer-centric, listen to your feedback - both good and bad - and to share our vision and help our customers see the people behind thermaliving.

Our team is at your service, ready to respond to any questions you may have - whether it’s related to product specifications, general inquiries, or questions about your product post-purchase. We value your time and our team strives to respond to all inquiries and emails within 1 business day. Reach out to us at support@thermaliving.com or contact us at (720) 428-2616.


PRIVACY PROTECTION

We utilize appropriate physical, electronic, and procedural safeguards to help protect against the loss, misuse, or alteration of any information you may provide at our site. We use industry-standard, 128-bit Secure Sockets Layer (SSL) encryption technologies when transferring and receiving customer data.